Terms and Conditions

Effective Date: July 1, 2024

1. Introduction

Welcome to Stylish Grooming Supply LLC ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your access to and use of our website https://stylishgroomingsupply.com (the "Site"), as well as any related services, products, and content (collectively, the "Services"). By using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

2. Eligibility

By using our Site and Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Site on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Account Registration

To access certain features of our Site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Orders and Payment

By placing an order through our Site, you agree to pay the prices listed for the products or services you purchase. We reserve the right to change prices at any time and to correct pricing errors that may inadvertently occur. All payments must be made through our designated payment methods, which are secured with SSL encryption and comply with PCI-DSS standards.

5. Shipping and Delivery

We will make reasonable efforts to ensure that your order is delivered within the estimated delivery time specified at checkout. However, delivery times are estimates and are not guaranteed. We are not responsible for delays caused by factors beyond our control, such as carrier delays, customs processing, or unforeseen events.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely satisfied, you may return the product in accordance with our Return Policy, which can be found on our Site. Please review our Return Policy for detailed instructions and conditions.

7. Intellectual Property

All content on our Site, including text, graphics, logos, images, and software, is the property of Stylish Grooming Supply LLC or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works of any content without our prior written permission.

8. Prohibited Conduct

You agree not to use our Site or Services for any unlawful or prohibited purpose, including but not limited to:

Engaging in any activity that interferes with or disrupts the Site or Services.
Impersonating any person or entity or falsely representing your affiliation with any person or entity.
Uploading or transmitting any harmful or malicious code.
Collecting or harvesting any information from the Site without our consent.
Violating any applicable laws or regulations.

9. Disclaimer of Warranties

Our Site and Services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation or availability of the Site or the accuracy, completeness, or reliability of any content.

10. Limitation of Liability

To the fullest extent permitted by law, Stylish Grooming Supply LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Site or Services, whether based on contract, tort, strict liability, or otherwise, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Stylish Grooming Supply LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Site or Services, your violation of these Terms, or your violation of any rights of another.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of Texas, USA, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved exclusively in the state or federal courts located in Texas.

13. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site and Services after any such changes constitutes your acceptance of the new Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Stylish Grooming Supply LLC
info@stylishgroomingsupply.com
800-980-1443

Return and Refund Policy

Effective Date: July 1, 2024

At Stylish Grooming Supply, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, you may return the product within 30 days of the purchase date for a refund or exchange, subject to the following terms and conditions.

1. Eligibility for Returns

Items must be returned within 30 days of the purchase date.
Items must be in their original condition, unused, unwashed, and with all original tags and packaging intact.
Certain items are non-returnable, including but not limited to:
- Perishable goods (e.g., pet food, treats)
- Personal care items for pets (e.g., grooming tools, hygiene products)
- Custom or personalized items
- Gift cards

2. Return Process

To initiate a return, please follow these steps:

Contact Us: Email us at info@stylishgroomingsupply.com or call us at 800-980-1443 to request a Return Merchandise Authorization (RMA) number. Please provide your order number, the item(s) you wish to return, and the reason for the return.
Prepare the Package: Securely package the item(s) in the original packaging, including the RMA number, a copy of the original receipt or proof of purchase, and any other documentation provided with the product.
Ship the Return: Contact us at 800-490-1443 for shipping information.

3. Return Shipping Costs

Return shipping costs are the responsibility of the customer, except in cases where the item is defective or the return is a result of our error.
We recommend using a trackable shipping method for your return, as we are not responsible for items lost in transit.

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7 business days.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Exchanges

If you wish to exchange an item for a different size or color, please contact us at info@stylishgroomingsupply.com or 800-980-1443 to request an exchange.
Items must be returned in accordance with the return process outlined above.
We will ship the exchange item once the original item is received and inspected.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@stylishgroomingsupply.com or 800-980-1443.
We will arrange for a replacement or refund, including return shipping costs, at no additional charge to you.

7. Final Sale Items

Items marked as "Final Sale" are non-returnable and non-refundable.

8. Contact Us

If you have any questions or concerns about our Return Policy, please contact us at:

Stylish Grooming Supply LLC
info@stylishgroomingsupply.com
800-980-1443

Terms and Conditions

Return and Refund Policy

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